The company began modestly in 1960 with Richard F. Fager, Sr. and Delroy Brosius. Both men developed a reputation as hardworking individuals who loved working with customers. Many of the practices the two founders instilled in 1960 have carried on to today. Now in the third generation, the team at R.F. Fager Co. gives a nod to Richard and Delroy with their customer-focused business practices.
"No one, including the owners, is afraid to jump in and do their share," states Melody O'Donnell, Marketing Coordinator at R.F. Fager Co. "Being a family business," adds Richard Fager Jr., "it just creates a much more caring environment. It's all about the customer experience."
When starting a new project, it's important to visualize the end result. That's where the plumbing showrooms come into play. The Camp Hill showroom is undisputed as one of the best showrooms between Philadelphia and Pittsburgh. The showroom features 6,000 square feet of showers, tubs, sinks, toilets, plumbing fixtures, countertops and cabinets. Hundreds of items are on display, representing the top brands in the industry like Kohler, Delta and Moen. Professional design staff and associates are on-hand to help you turn that dream into a reality. The showroom in Hanover offers much of the same, plus a brand-new cabinetry and countertop showroom.
In February 2011, R.F. Fager Co.'s York location opened its doors at 575 Maryland Avenue. The 18,000 sq. ft. store is just as well stocked as its counterparts in Harrisburg, Hanover and Camp Hill. You will find top plumbing lines like Kohler and Moen here, as well as heating brands like Honeywell and Frigidaire.
"We believe that your first visit will show you why our customers in York have, for years, been asking us to put a store in their market," says Steve Dittmer, R.F. Fager Co. Sales Manager. "The #1 difference between us and our competitors is our commitment to inventory and excellent customer service."
R.F. Fager Co. York is the only plumbing supply store of its kind in the area. It caters to the customers with its self-serve design. Some products are located behind a sales counter, while the majority is available on the sales floor. A soon-to-be built plumbing showroom is also in the works.
The new location is run by a team of five with a combined experience of 43 years. All have worked in the field and at a wholesale level; all call York home. "What an exciting opportunity to open a store in a dynamic and growing market like York, Pennsylvania. R.F. Fager Co. is very fortunate to have five veterans of the plumbing and HVAC industry staffing our York store. We look forward to servicing the trade professionals of York," says Richard Fager, Jr.
Over 50 years ago, R.F. Fager Co. started with two men with a strong vision and an even stronger work ethic.
R.F. Fager Co. York:
575 Maryland Avenue
York, PA 17404
Business Hours: Monday-Friday, 7 a.m. - 5 p.m.